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Topics :
The Last 6 Hot Topics
·
Is Winner compatible with Windows
7?
·
Is Winner Compatible with 64-bit Computers
and Vista?
·
Checking
Audio Settings with Dragon
·
Backing up my
Dragon Voice Model
·
Creating Macros
in Dragon
·
Top
10 reasons for Purchasing your Next Laptop from ProCAT
MyProCAT.com -- Client Resource Center
·
How to register for
MyProCAT.com
·
Using myprocat.com to download updated software
Hardware Requirements
WinnerXP System Requirements
WinnerVR System Requirements
·
WindowsXP
Update For Dual I\O-Serial Cards
·
What are the
hardware requirements for WinnerXP and CaptiVision?
Upgrading and
Installation
·
Setting up
Winner to be Keyless
·
What are the system requirements
for WinnerXP?
·
How
do I install the drivers for the HASP key (Winner200)?
·
What
is needed to install a new version of Winner2000 on my computer?
·
Is
Winner2000 compatible with Windows 2000 and XP?
·
New
Key, New Reg Code. What do I do?
·
How To Install
The ProCAT USB Key
Stylus
·
How do I know how much space is available
on my CF card?
·
How do I replace a CF card during realtime?
·
What
kind of memory cards are certified for Stylus?
·
What are the differences between
Wi-Fi (802.11b) and the Bluetooth
wireless technology?
·
What
is Bluetooth?
·
Is
Bluetooth harmful?
·
What
type of Microphone is compatible with Stylus?
·
Exporting
your personal or main dictionary to RTF in Cheetah/TurboCAT
·
Using
the SmartWriter Protocol in TurboCAT
·
Setting
up Eclipse to Read in Smartwriter files for Stylus
·
Formatting
your CF Card
·
Setting
up Bluetooth
·
Importing
Stylus RTF files with Audio into Case Catalyst
·
Importing
Stylus RTF files with Audio into Eclipse
Denoto
·
Connecting
to DenotoTM
·
What
do need to set up a Wi-Fi Network?
·
Setting
up Denoto to use Bluetooth
WinnerVR
·
Backing up your
ViaVoice voice model
·
Which
Processor is Right for Me?
·
Windows Vista compatibility
·
Backing up my
Dragon Voice Model
·
Restoring
my Dragon Voice Model
·
Creating Macros
in Dragon
·
How to use
Vocabulary manager in Dragon
Editor
·
How
to Format an ASCII File
·
Courier
New is too light.
·
How
do I restore a lost Transcript?
·
How
do I use Dictionary Maintenance?
·
How
come I cannot get a border to print?
·
The
Underlines Have Disappeared
in
WindowsXP
·
How
and When to Save a Transcript?
·
What is the
difference between "font" and "pitch?"
·
How do I
change to a different window?
·
What is an
ASCII file? When do you use an ASCII file? What can you do with
an ASCII file? Which ASCII format is the best for your client?
·
What kind of
microphone do I need to use with AudioTrack?
·
When editing,
my underscore characters are disappearing from the screen, but they
reappear when I print the document. How do I fix it?
·
My macro
keyboard stopped working! What's wrong?
·
How do I
choose a default transcript font?
·
My steno window covers the text, how do I adjust the
windows so I can see both of them?
·
Why is Playback Volume in AudioTrack low?
·
How do I Create Excerpts?
·
How do I set up the AutoSave and
Automatic Backup features?
·
How do I bold my Q and A's
Realtime
·
Connecting to DenotoTM
·
Connecting to RealLegal® BinderTM
·
WindowsXP Update For
Dual I\O-Serial Cards
·
I get
a Runtime Error when I try to restore a file using the Archive Wizard!
·
How do I push the last stroke out
during realtime?
·
What do I need to do to connect
my computer to an attorney workstation?
·
Which protocol is compatible with
LiveNote?
·
Which protocol is compatible with
SummationBlaze?
·
How do you control computer
functions from stenotype keyboard?
·
What kind of
microphone do I need to use with AudioTrack?
·
Audio-sync playback is distorted
·
How do I bold my Q and A's?
·
Some Rules for Number Conversion
RTF/CRE
·
What is RTF/CRE?
·
What do I need to add to my
dictionary to be RTF/CRE compatible?
·
How do I set up my Page Layout to
be compatible with RTF/CRE?
·
How do I create (export) an
RTF/CRE file in Winner2000?
·
Can I import an RTF transcript
into Winner2000?
·
What is an ASCII file? When
do you use an ASCII file? What can you do with an ASCII file?
Which ASCII format is the best for your client?
CaptiVision
·
What are the
hardware requirements for WinnerXP and CaptiVision?
·
Which encoders is
CaptiVision Compatible with?
·
A Few extras
about encoders
Flash
·
Can I use the Windows Explorer to
manage the note files on a Flash card?
·
Where are the Flash service
centers located?
·
Who
is authorized to work on my Flash Writer?
·
Is
Stenotech an authorized service center for ProCAT?
·
Can I
save money by buying a refurbished writer from ProCAT?
·
What
is the Flash support policy?
·
Are there
any service plans available for the Flash?
·
Who
do I go to for support if I decide to buy a used Flash from Stenotech or
another used equipment reseller?
·
Which
operating systems is Flash compatible with?
·
How
do I set up my Windows to read a Flash card?
·
Can I read
Flash card directly into a Case Catalyst software?
Miscellaneous
·
How to backup to CD with WindowsXP
·
How to Format an ASCII File
·
Courier New is too light.
·
USB HASP key isn’t working!
·
Can I read my XEC-5 diskette on
WindowsXP?
·
Archive Wizard and the Magic of
ZIP Files.
·
What
causes a runtime error when I try to restore a case in Archive Wizard?
·
How do I install
the drivers for the HASP key?
·
What is needed to install a new
version of Winner2000 on my computer?
·
Can I read my XEC-5 notes
diskette on a Windows 2000 and XP platforms?
·
Can I read my Baron Transcriptor
X floppy diskette on Windows NT,XP, or 2000?
·
Can I read my MeritWriter (AKA
StenoWriter and TurboWriter ) diskette on a Windows NT, 2000, or XP?
·
Saving
your Steno Note Files in ASCII format
·
Using RealTime Coach with Winner
VR
·
Using RealTime Coach with Winner XP
·
What are the differences between
Wi-Fi (802.11b) and the Bluetooth
wireless technology?
·
Disable Power Management for USB
·
I can't hear my
Playback recording
What are the system requirements for Winner2000 (version
7.0)?
NOTE: Please refer to tips/winnerxpspecs.htm
for Hardware requirements for current versions of Winner XP.
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Description
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Minimum
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Recommended
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Computer
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o
Pentium III
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Desktop: 800 MHz or higher
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Notebook 600 MHz or higher
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128 MB RAM
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Windows 98, or Windows 98 Second Edition
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10 Gigabyte hard drive
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Mouse
o
1024x768 SVGA adapter
o
1024x768 SVGA Display
o
2 Serial ports
o
1 Parallel port
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o
Pentium 4
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1.7 GHz or higher
o
256 MB RAM
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Windows 98, 98 Second Edition, Windows 2000,
WindowsXP
o
30 Gigabyte hard drive
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Mouse
o
1024x768 SVGA adapter
o
1024x768 SVGA Display
o
2 Serial ports
o
1 Parallel port
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Modem
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Any
Windows compatible modem
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Any
Windows compatible modem for internet connection but an external modem is
required for doing Closed Captioning.
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Internet
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e-Mail
account and Internet access
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e-Mail
account and High Speed\Broadband Internet access
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Writer
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Any
supported writer
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Flash
offers the best realtime features. Winner2000 is compatible with
writers offered by Stenograph
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Realtime
cable
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Must
use cables provided by the manufacturer of the writer
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Must
use cables provided by the manufacturer of the writer
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AudioTrack
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Sound
card
Increase minimum hard drive requirements to largest available
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An
external storage device for backing up the AudioTrack files is
recommended
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Printer
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HP
or 100% HP LaserJet compatible printers using PCL language. Other
printers are compatible but HP provides the most efficient
features. Use of Mopiers (i.e. HP 1100) is not recommended
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HP
2100, 4000 or 5000 printers are recommended
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Printer
cable
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Use
of USB to Centronix printer is highly recommended to avoid
conflicts. However, check your warranty statement for exclusions.
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Computer
brands
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Toshiba
and Dell offer higher-quality products and support. Toshiba notebook
computers and Dell desktop computers are highly recommended. Other brands
may not offer the same level of support and clean integration with
Windows and its drivers. Use of "no-name" brands are
discouraged for daily production. ProCAT sells and supports the Toshiba
notebook computers.
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How do I install Winner 2000 from the CD-ROM?
22.
Insert the Winner 2000 CD into the
CD-ROM drive. Windows will automatically run the installation program. If
you get the installation screen, go to step 5. If not, follow step 2.
23.
In the main Windows screen, click
on the Start button.
24.
Select Run.
25.
Type D:setup
(assuming the CD-ROM drive is D).
26.
You will be prompted for user
information (i.e. name, company, etc.), enter that information.
27.
When prompted for a user ID, enter
a new ID. DO NOT USE A USER ID THAT CORRESPONDS TO VERSION 6. For example,
if your ID is ED, then enter EDV7 to designate a version 7 working area.
28.
Call customer service department
for a registration number at 1-800-966-1221.
29.
The installation program will
prompt you to enter the user ID for version 6.0. Enter your version 6.0
user ID. DO NOT ENTER THE NEW VERSION 7 USER ID.
30.
Restart windows after installing
Winner 2000
31.
To run Winner 2000, click on the
Start button | Programs | ProCAT | Winner 2000.
What are the hardware Requirements for CaptiVision?
The
hardware requirements listed below are intended for a single-user, realtime
CaptiVision software. Please review the items listed below under the
heading "Additional Equipment" if you intend to use CaptiVision
in an Offline-realtime captioning mode.
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Computer
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Desktop
or Notebook computer
Pentium II or Pentium III processor (400 MHz or higher)
Minimum 64MB RAM
1.0 Gb or higher hard drive
Minimum 800x640 SVGA display adapter & monitor
2 serial ports
1 Printer port
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Encoder
|
Refer
to the resources
page for a list of encoder manufacturers.
|
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Modem
|
Any
Windows compatible modem that supports the "AT" command
set (Hayse compatible).
|
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Printer
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HP
or "100% PCL" compatible printers
|
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Monitor
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Minimum
800X640 resolution
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Writer
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Flash,
Stentura, or any other popular writer.
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Speech Engine
|
ViaVoice or Dragon Naturally
Speaking
|
Additional
Equipment
|
VCR
|
2
VCR's (one machine to play and one to record)
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TV
|
14"
or larger TV equipped with a decoder
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Cables
|
Four
video cables (RCA cables and RCA to BNC converters)
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How do I install Winner 2000 Web updates?
Depending
which one you will need, you would click on the blue hyperlink that says
"disk 1".
Next you will be presented with another window that asks if you would like
to save to disk. By default, this will always say "Save to disk".
Click "OK".
There will be another window that will come up asking you where you want to
save it. At the top of this window it will say "Save in" and
there will be a drop down menu next to that. Click on the down arrow and
select your DESKTOP. It should be the very first one in the list. After the
"Save in" says "Desktop", click "OK".
***It is best to let this completely download before you
attempt to download the next one in line.***
After
the download is finished, click on the next disk in line on our Web page
and repeat steps 6 and 7 again until you have downloaded all the disks in
your section.
After
you have download all the disks to your Desktop, disconnect from the
internet. When you go to your Desktop (The Windows start up screen with all
your icons like "My Computer" and "Recycling Bin") you
will see the disks you downloaded. Double-click on the file marked with 1
at the end.
The next window you will see will have a set of instructions on it. Please
read them and press "OK".
Next, the WinZip Self-Extractor will come up. There is nothing to change in
this window. Click on the "UNZIP" button.
In order to extract the files, it will ask you for a password.
You must fill out the Password
registration box to receive authorization.
When you get a message that says that the file(s) were unzipped
successfully, click "OK" and then click "Close" on the
WinZip Self-Extractor.
Click on the next disk in line on your Desktop and repeat steps 10 through
13 until you have unzipped all the disks on your Desktop.
Put Disk 1 back in your computer and click on "Start" and then
click on "Run".
In the command line, type "A:Setup" (without the quotes).
That will start the installation process and will present you with
instructions. Please follow them carefully.
How do I convert my dictionary from previous ProCAT software to
Winner 2000 format?
32. Use any Windows
or DOS file management utility (i.e. Restore, WinARC16, WinARC32, Windows
Explorer, etc.) to copy the "PDICT" file from an older computer
to the new computer. Preferably, copy the file into your new
Winner2000 user folder. Winner2000 user folders appear within the
Winner directory
33. Start
Winner2000 by double-clicking on an icon.
34. Click on the
dictionary maintenance button.
35. Select the
Import function on the Dictionary Maintenance menu bar.
36. Choose Import
Personal dictionary.
37. Use the Windows
Open dialog box to navigate to the folder where you have copied your older
personal dictionary. If the file has been correctly copied to the
Winner2000 user folder as described in Step 1 above, the PDICT file will
appear within the Open dialog box when you choose the import personal
option.
38. Double click on
the PDICT to select it and begin converting it.
39. Upon
completion, Winner2000 will create a new file called PDICT32. You may
click on the view button to examine the entries in the newly converted
dictionary.
Winner 2000 Software Updates
Winner2000
updates are available here on our Web server and they are free of charge to
our clients with a valid support policy. In an continuing effort to
provide the best return on investment to our clients, we make the interim
software updates available for immediate downloading. We will
continue to provide major updates through the traditional means (media and
documentation delivered by a common carrier). Please contact the
customer service department, if you are on a valid support plan, to
get the user access information to our download site. Click here to
access the download site if you already have a valid user ID and
password.
Who is Authorized to work on my Flash Writer?
All
the major service centers in the United States have been trained to
service your Flash writer. A complete list of the
"authorized" service centers appear at: http://www.procat.com/Flash/Flash-ServiceCenters.html.
These fine establishments are also authorized to buy genuine Flash Parts
directly from ProCAT. Beware of any unauthorized establishment that
offers extended warranty on your Flash writer.
There
are no other authorized service centers other than those that appear on
this list.
Who do I go to for support if I decide to buy a used Flash from
Stenotech or another used equipment reseller?
Despite
what you may be told by the used equipment resellers, warranty and
support is not transferable. Your reseller is your first line of
support. You should direct your support questions to the
reseller. However, you may, for a fee, register your writer with
ProCAT to receive warranty service and support. Please contact ProCAT
customer services department for pricing.
Is StenoTech an Authorized Flash Service Center?
No.
StenoTech is a reseller of used equipment and a software dealer for another
CAT vendor. StenoTech has not been established by ProCAT as an
authorized Flash service center or reseller. Any purported claims of
equipment warranty is not valid upon ProCAT or its authorized service
centers.
Can I save money by buying a refurbished writer from ProCAT?
Yes.
There is a limited number of machines that are available for sale as a
"refurbished writer." These writers are typically used as
loaners or used by our sales staff for demonstration purposes. The
refurbished machines carry a one-year parts and labor warranty.
My steno window covers the text, how do I adjust the windows so
I can see both of them?
Put
your mouse on top of the MAXIMIZE\RESTORE button (second button on the
top/right portion of the title bar for the steno window) and there will be
a bubble that comes up that will either say MAXIMIZE or RESTORE.
If
it says RESTORE, then click on it and the bubble will then say MAXIMIZE. If
it says MAXIMIZE, then you can put the mouse on the left side of the window
towards the middle of the screen.
When
you put it on the very edge, it becomes a bi-directional arrow (an arrow
that points both left and right). When you see this arrow, click and hold
down on the left mouse button. While you hold the mouse button down, move
(drag) it towards the right to make it smaller.
What is the Flash user support policy?
Technical
support is available, free of charge, to the original purchaser of Flash
writers. Flash support department is open 9:00-6:00 PDT, Monday
through Friday. A one-time, nominal fee is assessed to the purchasers
of used Flash writers to be eligible for technical support.
Are there any service plans available for the Flash?
Yes.
We offer two service plans to meet your needs. The plans are:
|
Plan Benefits
|
Service Plans
|
|
Premier
|
Standard
|
|
Plan
duration
|
one-year
|
one-year
|
|
Technical
support
|
Yes
|
Yes
|
|
100%
coverage on parts and labor -- excluding the consumable and parts damaged
due to neglect
|
Yes
|
Yes
|
|
Flash
ROM upgrades
|
Yes
|
Yes
|
|
Next
business-day loaner -- time restriction applies
|
Yes
|
No
|
|
One
annual overhaul and cleaning
|
No
|
No
|
Please call our
Flash customer service department at (800) 966-1221 for current pricing.
I get a "Runtime Error" when I try to restore a file
using the Archive Wizard!
Winner2000,
under certain circumstances does not properly register the Archive Wizard
software. Follow the instructions listed below to register the
software manually.
40. Click the start
button, choose Programs.
41. Select the
"MS-DOS prompt" from the Programs menu.
42. At the DOS
prompt type:
cd\windows\system.
43. At the
windows\system prompt type:
regsrv32 c:\winner\sys32\duzactx.dll
44. You will
receive a message indicating that the operation was successful.
45. Type Exit and
press the Enter key to close the DOS window.
Why is Playback Volume in AudioTrack low?
There
have
been cases where clients would record something in AudioTrack and when they
go back and play it in the editor it is hardly audible. What is happening?
It may be that the Recording volume control is not adjusted for the
microphone.
Here
is a way to adjust the Recording Volume Control:
46. Click on the
Start button, go to Programs, Accessories, Volume Control.
47. You should get
a window that looks like this:
3. Click on Options.
4. Click on Properties. This is what you should
see:
5. Make sure that "Recording" is selected on
the above window, and "Mic" has been selected from the
"Volume Controls."
6. Click on OK.
7. You should now have a window that looks like this:
8. Make sure that the slider for Mic Volume is all the
way up as shown in the picture and has a check mark in Selected.
This should
improve the Playback Volume in Audio Track.
How do I Create Excerpts?
Often time court reporters will call in
asking how to create an excerpt from an original Job. Here’s how:
o
Open original Job in the Editor.
o
Use your mouse or Shift + Down-arrow key to
highlight the area that you need for the excerpt.
o
With your mouse click on the Copy button.
o
Click on File
o
Click on New, the following window will
appear.
o
Now select the page layout that you translate with.
o
Now you should be at a blank editor screen.
o
Now click on Edit.
o
Now click on Paste. This will insert the area
that you highlighted.
o
Hit the F2 button to Save the file
and so that you can give it a name.
Note: Once you have
saved and given the file a name then if you have the view in page layout
mode, you will be able to see line numbers
Which operating systems is Flash card compatible with?
In
a nutshell, it is compatible with all of them. However, the process
and the procedure for setting up the Flash varies by your operating
system. Here are some links to follow for additional information on
setting up your Flash:
o
Windows 95 and Windows 98
o
Windows ME
o
Windows 2000
o
WindowsXP
o
Windows NT
Can I read a Flash card into Case Catalyst?
Yes.
If your computer is equipped with a PC-card slot, you can set it up to
support direct read feature. However, you must request Flash version
D8 ROM to be loaded into your Flash. If you currently own a Flash,
you may contact ProCAT to receive this update free of charge if you are on
a valid support plan.
The
instructions for enabling your PC-card is available on these pages.
Please refer to the other FAQ's in the Flash section or use the links
below..
o
Windows 95 and Windows 98
o
Windows ME
o
Windows 2000
o
WindowsXP
o
Windows NT
|
